Revenue Intelligence for IT solution providers and MSPs.
Know which accounts will grow, which will renew, and which are quietly at risk, before the renewal conversation.
The executive is satisfied; the day-to-day influencers are not, and the gap is widening.
Five insights that shape your next decision.
Not a satisfaction study. A managed program that hands the account team the names, the gaps, and the moves.
Passive and detractor accounts, named and ranked
Named accounts, ranked by revenue gap, so the team knows who to call first and why.
The Decision Maker to Influencer gap
The most reliable leading indicator of renewal risk, invisible to an account-level score.
Certified NPS you can use in proposals and RFPs
A third-party credential a self-reported number cannot match, usable in the sales cycle.
Four-bucket account action segmentation
Protect and deepen, convert and grow, stabilize and retain, honest assessment. Every account has a next move.
Expansion-readiness ranking
Expansion effort goes where it is most likely to land, not where it is easiest to ask.
68% of B2B customers who churn never voice dissatisfaction directly. We surface the signal 90 to 180 days before renewal, while there is still time to act.
What a fully managed program can produce.
A look at the shape of a VistaXM executive readout, drawn from an illustrative IT solution provider engagement. Fictional client, illustrative figures, shown to make the outcome concrete.
Industry average 40 to 55
Promoters spend 6.8x more than passives on average. The gap between the two is the primary growth lever in the data.
Average annual spend by NPS tier. The tiers map directly to revenue.
Managed end to end. Signal that lands with the account team.
Named account lists
Renewal early warning
Expansion-readiness ranking
See where your revenue is hiding.
A 30-minute conversation. No deck.