# VistaXM
> VistaXM is a Revenue Channel Intelligence company. It runs fully managed, neutral third-party programs that turn partner and broker customer experience into account-level revenue signals for OEMs, IT solution providers, and insurance carriers.

## What is Revenue Channel Intelligence
Revenue Channel Intelligence is the practice of turning customer experience into account-level signals of revenue risk and growth, measured across five journey stages (Sales/Discovery, Procurement/Onboarding, Implementation, Support/Operations, Renewal/Expansion) and four personas (Executive/Decision-Maker, Technical, Procurement/Commercial, Operations/Day-to-Day User). The Decision-Maker to Influencer gap is its leading indicator of renewal risk.

## Products
- PartnerPulse: partner experience management for OEMs and distributors.
- BrokerPulse: broker experience management for insurance carriers.
- IndustrialPulse: for industrial OEMs and distributors (coming soon).

## Proof
- ePlus (NASDAQ: PLUS) reported an NPS of 74 from an independent survey conducted by VistaXM across 1,400+ customers, versus the 40 to 55 industry average. Source: ePlus Investor Relations, 2026-07-01.
- Softchoice: +8 NPS over two years, $8.4M business impact.
- Veeam: NPS from 30 to 73 alongside 27% year-over-year growth.

## Key pages
- The Model: https://www.vistaxm.com/the-model
- Proof: https://www.vistaxm.com/proof
- PartnerPulse: https://www.vistaxm.com/solutions/partnerpulse
- BrokerPulse: https://www.vistaxm.com/solutions/brokerpulse
- How to Start: https://www.vistaxm.com/how-to-start
- Insights: https://www.vistaxm.com/insights

## People
- Erik Vogel, Founder and CEO (formerly Qualtrics, HPE, Cisco).
- Paul Barr, Chief Revenue Officer.
- Dr. Howard Lax, Principal Strategist, Experience Management and Data Science.

## Contact
sales@vistaxm.com